Your personal information matters to us. On this page, learn exactly how jety9 collects your data, why we collect it, how it is used, and how we keep it fully protected.
Jety9 is a trusted online betting and gaming platform serving users in Bangladesh and around the world. We understand that your personal data belongs to you — and protecting it is our responsibility.
This Privacy Policy applies to jety9's website, mobile app, and all digital services. By opening an account, playing games, or using any of our services, you are deemed to have accepted the terms of this Privacy Policy.
This policy is written in plain English so you can understand it easily. If you have any questions, our support team is always ready to help.
When you use the jety9 platform, we collect various types of information. This falls into two broad categories — what you provide directly, and what is collected automatically based on how you use the platform.
| Type of information | Example | Why It Is Collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | For KYC verification and age confirmation |
| Contact information | Email, phone number, address | For account management and communication |
| Financial information | Mobile Banking/Nagad number, transaction history | For payment processing and fraud prevention |
| Device information | IP address, browser, operating system | For security and service improvement |
| Usage information | Which pages you visited and how long you spent on them | For improving user experience and analytics |
| Betting information | Betting history and win/loss records | For responsible gaming monitoring |
Jety9 collects information only through lawful and transparent means. Our primary data collection methods are:
Jety9 uses your information only for specific, legitimate purposes. We never sell your data or use it for unrelated ends. The primary use cases are:
You can opt out of marketing communications at any time — just let our support team know.
The jety9 website uses cookies — small text files stored in your browser. Cookies help improve your experience and ensure our services function properly.
You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some website features.
Jety9 employs industry-leading technology and processes to keep your data secure. Our security measures include:
Please note that no system on the internet is 100% secure. Keep your password strong and never share it with anyone.
Jety9 does not retain your data beyond what is necessary. However, certain information is kept for specified periods to meet legal obligations and business requirements:
After the specified retention period, data is securely deleted or anonymized.
As a jety9 user, you have several important rights over your personal information. These are outlined below:
You may request to know what information we hold about you.
You may request correction of any inaccurate or outdated information.
You may request deletion of your information under certain circumstances.
In certain cases, you may request that the processing of your data be restricted.
You may request a copy of the data we hold about you.
You may object to marketing or specific types of processing.
To exercise any of these rights, please contact our support team. We will do our best to respond within 30 business days.
Jety9 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. If an account is opened with false information and is later found to belong to a minor, the account will be immediately closed and all collected data will be securely deleted.
If you are aware of a minor using jety9, please notify us immediately.
Jety9 reserves the right to update this Privacy Policy as needed. For any significant changes, we will:
Continued use of the platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, complaints, or requests regarding our Privacy Policy, please contact us:
We protect your privacy through technology and process
Every data transfer is protected by 256-bit SSL/TLS encryption. No third party can access or read your data.
Every account on jety9 goes through a rigorous KYC process, protecting your account from unauthorized access.
Jety9 never sells your personal information. Your data is used solely to operate and deliver our services.
Enable 2FA for an extra layer of account security. You will receive an OTP on your phone with every login.
Our systems are regularly audited by third-party security experts to identify and address any vulnerabilities.
For any data-related concerns, our support team is available 24/7, 7 days a week.